Shipping Policy
Last Updated: May 15, 2024
Amazon Fulfillment
Beurio products are sold exclusively through Amazon.com. All orders are processed, fulfilled, and shipped by Amazon through their fulfillment network. This means that Amazon handles all aspects of order processing, shipping, and delivery.
By leveraging Amazon's fulfillment services, we can ensure that our customers receive their orders quickly and reliably, with all the benefits that Amazon's shipping infrastructure provides.
Shipping Options
As our products are sold through Amazon, customers can select from Amazon's available shipping options at checkout. These typically include:
- Standard Shipping
- Two-Day Shipping (Free for Amazon Prime members)
- One-Day Shipping (Available in select areas)
- Same-Day Delivery (Available in select areas)
Shipping costs and estimated delivery times are calculated by Amazon at checkout based on your location, the shipping method selected, and product availability.
Order Tracking
After placing an order, you will receive an order confirmation email from Amazon. Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your order at any time by:
- Logging into your Amazon account
- Going to "Your Orders"
- Finding your order and clicking "Track Package"
International Shipping
International shipping availability, costs, and delivery times are determined by Amazon. Please refer to Amazon's international shipping policies for specific information about shipping to your country.
Returns and Refunds
We stand behind the quality of our products and want you to be completely satisfied with your purchase. As our products are sold through Amazon, all returns and refunds are processed according to Amazon's return policy, which typically allows for returns within 30 days of receipt of shipment.
To initiate a return:
- Log into your Amazon account
- Go to "Your Orders"
- Find the order you want to return
- Click "Return or Replace Items"
- Follow Amazon's instructions to complete the return process
Once Amazon receives your returned item, they will process your refund according to their refund policies.
Damaged or Defective Items
If you receive a damaged or defective item, please contact Amazon customer service immediately. You can also reach out to our customer support team at sales@beurio.com for additional assistance.
Contact Information
If you have any questions about shipping, delivery, or returns that are not addressed by Amazon, please contact us at:
Email: sales@beurio.com
We will do our best to assist you and coordinate with Amazon to resolve any issues.